Helpful Tips
1. Whenever
you make a major purchase like a car, store in a folder all original
documents, copies of purchase or lease, repair orders and
maintenance records. You never know what can happen, and these documents
become the main evidence in a Lemon Law litigation. 2. Become familiar with your warranty by reading your manual.
3. Before you buy a used car:
a. Have your mechanic take a test drive and/or ask a body shop
mechanic to see if your vehicle was in an accident;
b. Go to www.carfax.com to find out the ownership history of the
vehicle;
c. Go to an authorized dealer to see if their computers have any
information on the repair history of the vehicle;
d. Have your insurance company run your Vehicle Identification
Number (VIN) on their computer to see if an accident claim
was ever made
with another insurance company.
4. Remember: DO NOT leave the dealership without your repair order
(no repair order means no proof of repair). Make sure the repair order
states the dates you dropped off and picked up your car and that it
accurately describes your complaints in your words (not the dealership's
words).
5. Don’t believe the dealership and the manufacturer if they
tell you that you do not have a Lemon Law claim. Contact
us immediately.
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