Helpful Tips

1. Whenever you make a major purchase like a car, store in a folder all original documents, copies of purchase or lease, repair orders and maintenance records. You never know what can happen, and these documents become the main evidence in a Lemon Law litigation.

2. Become familiar with your warranty by reading your manual.

3. Before you buy a used car:

a. Have your mechanic take a test drive and/or ask a body shop mechanic to see if your vehicle was in an accident;
b. Go to www.carfax.com to find out the ownership history of the vehicle;
c. Go to an authorized dealer to see if their computers have any information on the repair history of the vehicle;
d. Have your insurance company run your Vehicle Identification Number (VIN) on their computer to see if an accident claim was ever made with another insurance company.

4. Remember: DO NOT leave the dealership without your repair order (no repair order means no proof of repair). Make sure the repair order states the dates you dropped off and picked up your car and that it accurately describes your complaints in your words (not the dealership's words).

5. Don’t believe the dealership and the manufacturer if they tell you that you do not have a Lemon Law claim. Contact us immediately.

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Photographs of the Pacific Northwest by E.J. Peiker, Nature Photographer. Used with permission. Visit www.ejphoto.com for more breathtaking photos.