If the defective part is covered under the manufacturer’s warranty, make an appointment to have it repaired at an authorized dealership. If the problem continues, take it back promptly for another repair attempt. In Oregon, the manufacturer is entitled to three repair attempts or a total of 30 days at the dealer before you are entitled to a Lemon Law remedy. In Washington the manufacturer is entitled to four attempts or thirty days at the dealer. Be sure to get a detailed documentation of each repair attempt by getting a receipt from the dealer and making sure that your complaint, their diagnosis and repair are clearly listed.
If the vehicle is still defective, contact our firm, by completing our free case evaluation, or by calling 877-HEY-LEMON. If we accept your case, we will attempt to quickly resolve your claim with the manufacturer, or we will promptly file suit to seek compensation under the Lemon Law or federal Breach of Warranty law. If your case settles or if you win in court, your attorney’s fees will be paid by the car manufacturer in addition to your recovery. You pay only the reasonable costs. If you lose, you owe us nothing for attorney’s fees. So, regardless of the outcome, you are never responsible for paying our attorney’s fees for any case involving vehicles used for personal or household purposes.